On-Line Services

Important Information for on-line bookings

If you have symptoms associated with coronavirus, including a new continuous cough or a high temperature, you are advised to stay at home for 7 days. Do not book a GP  appointment or  attend your GP Practice.

If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do.

Only call 111 direct if you cannot go online, or are advised to do so by the online service.

We will triage all online bookings to ensure they follow this advice.

For the latest Covid-19 advice please visit www.nhs.uk/coronavirus

Do It Online

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:
· Book and cancel appointments with your doctor or nurse online, when it suits you. Your surgery will choose which appointments can be booked online.
· Order repeat prescriptions online. Some patients have found that they save money and time as they don’t need to make a special trip to their surgery to order repeat prescriptions.
· Look at part of your GP records online. You can look at your records whenever you want, even from the comfort of your home, and find answers to questions you may have without ringing your doctor.
You can already go online and see some of the information in your GP records, including your medications and allergies. During the next year, you will be able to see even more. This will include illnesses, immunisations and test results. Each GP surgery will make this information available at different times, as their computer systems become ready.
Online services are free to use and are just another way of contacting your surgery. You can still contact the practice by phone or in person, this is just another option, which other patients have found more convenient and saves them time.
How to sign-up
It's not hard to start using online services. For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up.
Patient Online: the advantage of 24/7 access to your online GP records

Processing video...

Patient Online: Marilyn's story about access to her online GP records

Processing video...

Patient Online: how online access to GP records can help carers

Processing video...

More information including “how to” leaflets and videos of patients and why they are using GP online services are available at: