URGENT PRODUCT RECALL - Ventolin Accuhaler and Seretide Accuhaler Inhalers
People with asthma are being asked to replace specific batches of their Ventolin Accuhaler inhalers, used for the emergency relief of asthmatic symptoms and Seretide Accuhaler inhalers used as a preventer. This is due to a manufacturing issue that results in a small number of the devices not delivering the full number of doses. patients who have used the affected batches may find that their symptoms are not relieved as normal by their Accuhaler.
The following lot numbers of the Ventolin Accuhaler and Seretide Accuhaler devices are affected:
What you need to do if you have one of these devices?
Please check if you have an affected Accuhaler device. If you have and Accuhaler device that is affected, please return this to your local pharmacy for a replacement. Please speak to you community pharmacy for further information. Further information is also available by contacting GSK's Customer Support Team via firstname.lastname@example.org or calling on 0800 221 441 (option 4)
General Information on Inhaler Use
Do you have asthma and are using 1 or more blue inhalers a month? Using a blue ‘reliever’ inhaler too much is a sure sign that your asthma is out of control - increasing the risk of dying from the condition.
While deaths from asthma attacks are still relatively rare, they do occur. Most asthmatics are prescribed two types of inhaler - one designed to relieve the wheezing symptoms, and another to control the condition and reduce the frequency of attacks or prevent them entirely.
Research suggests it is possible to spot asthma patients at greatest risk of dying simply by checking how many ‘reliever’ inhalers they are getting through.
We are here to help you get your asthma under better control and stop you getting daily symptoms of shortness of breath, wheeze and/or chest tightness.
We will NEVER not issue a blue ‘reliever’ if you have run out. You may, though, have to speak to a GP before we re-issue it. We will then arrange an appointment for you with one of our doctors or nurses to help you get your asthma better under control. There are a lot of things we can do. Our aim is to get you using one or two blue ‘reliever’ inhalers a YEAR.
We are not trying to be difficult. We are doing this because we know that uncontrolled asthma is a serious issue and one we can help you with. We can get rid of your usual symptoms and help you get back to living your life without being short of breath, feeling tight chested or wheezing.