October 2018 appointments
In October 2018, the practice offered 4667 appointments across the GP's, nurses and allied health professionals. Of these, 155 prebooked appointments were not attended, which equates to 39 hours 10 minutes of wasted appointment.
If you are unable to attend a prebooked appointment please contact the surgery on 01274 697600 to cancel no later than 30 minutes before the appointment is due to start, to give a chance to use that appointment for another patient. Cancellations later than this will be considered as non-attended appointment. Patients who repeatedly fail to attend prebooked appointments will be removed from the practice list and will find themselves having to register at another surgery.